Effective Date: July 27, 2024
At eMind Institute, we strive to ensure that our students are satisfied with our courses. We understand that sometimes circumstances change or the course may not meet your expectations. Therefore, we have a refund policy in place to accommodate these situations.
1. Eligibility for Refund
- Solid Reason: Refunds are available if you provide a solid reason for your request.
- First Three Lectures: Refund requests must be made within the first three lectures of the course. Requests made after this period will not be eligible for a refund.
2. Process for Requesting a Refund
- Submission: To request a refund, please contact us via email at emindinstitute.official@gmail.com or WhatsApp at +92-330-8610400.
- Details: Provide your name, course enrolled in, reason for the refund request, and any supporting documentation if applicable.
- Review: Our team will review your request and reason for the refund. We may contact you for further information or clarification.
3. Approval and Issuance of Refund
- Approval: If your refund request is approved, you will receive a confirmation email from us.
- Processing Time: Refunds will be processed within 10 business days of approval.
- Method: Refunds will be issued via the original payment method used during course registration.
4. Non-Refundable Circumstances
- Beyond Three Lectures: Refund requests made after the first three lectures will not be eligible.
- Partial Attendance: No partial refunds will be given for partial attendance or incomplete courses beyond the eligible period.
- Course Materials: Any course materials received or downloaded before the refund request must be returned or deleted.
5. Contact Information
If you have any questions or need further assistance regarding our refund policy, please contact us:
- Email: emindinstitute.official@gmail.com
- WhatsApp: +92-330-8610400
By enrolling in our courses, you acknowledge and agree to the terms of this Refund Policy. We value your satisfaction and aim to provide a learning experience that meets your needs. Thank you for choosing eMind Institute.
