Privacy Policy | eMind Institute – Your Data, Our Responsibility

Effective Date: 16-04-2025

At eMind Institute, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or enroll in our courses (online or on-campus).

1. Information We Collect

We may collect the following information:

Personal Information: Name, email, phone number, address, CNIC (if applicable), etc.
Course Details: Courses enrolled, progress, certifications, and attendance records.
Payment Information: Billing details and transaction history (processed securely through trusted gateways).
Website Usage Data: Pages visited, time spent, browser type, and device information (via cookies and analytics tools).

2. How We Use Your Information

We use your data to:

Register and manage your course enrollment.
Issue certificates and maintain academic records.
Provide course updates, reminders, and support.
Improve our services and website experience.
Send promotional emails (you can opt out anytime).

3. Data Protection

We use strong administrative and technical measures to:

Prevent unauthorized access to your information.
Keep your data safe on secure servers.
Ensure payment and certificate data is encrypted and confidential.

We do not sell or share your personal data with third parties for marketing purposes.

4. Cookies Policy

Our website uses cookies to:

Enhance your browsing experience.
Track website usage to improve design and functionality.

You can disable cookies through your browser settings if you prefer.

5. Third-Party Services

We may use trusted third-party tools (e.g., Google Analytics, payment gateways) that follow strict data privacy standards. These platforms may collect basic, non-identifying data to help us serve you better.

6. Student Verification

For student authentication or certificate validation, only limited, required information will be shared with organizations making formal verification requests.

7. Your Rights

You have the right to:

Access or update your personal data.
Request deletion of your data (subject to legal or academic retention requirements).
Opt out of promotional emails at any time.

8. Changes to This Policy

We may update this Privacy Policy as needed. All changes will be posted on this page with the updated date. Continued use of our website means you accept the revised policy.