1. Who We Are
eMind Institute & Autism Center is a registered institute based in Multan, Pakistan. We provide autism therapy, mental health counseling, and IT & digital marketing education — online and in-person. Our website is emind.pk.
This Privacy Policy explains what personal information we collect, how we use it, and your rights regarding that information.
2. What Information We Collect
We collect information in the following ways:
Registration & Booking Forms: Name, age, gender, WhatsApp number, city, concern or condition details, payment screenshots.
Certificate Requests: Full name, course name, CNIC or ID information, contact details.
LMS Access: Email address, name, course enrollment details.
WhatsApp & Contact: Any information you share when contacting us directly.
Website Analytics: Browser type, pages visited, time on site (via Google Analytics — anonymized).
3. How We Use Your Information
To confirm your course registration, therapy booking, or assessment appointment.
To contact you on WhatsApp for appointment confirmation and scheduling.
To issue verified certificates upon course completion.
To grant access to the LMS platform.
To improve our website and services.
To send important updates about your course or appointment (no spam).
We do not sell, rent, or share your personal information with third parties for marketing purposes. Ever.
4. Sensitive Health Information
For therapy and autism assessments, we collect sensitive health-related information about you or your child. This information is:
Kept strictly confidential between you and your assigned therapist or psychologist.
Stored securely in Google Sheets and Google Drive — accessible only to authorized eMind staff.
Never shared with any third party without your explicit written consent, except where required by law.
5. Payment Information
We collect payment screenshots uploaded through our booking forms. These are stored securely in Google Drive. We do not store credit card numbers, bank account details, or any sensitive financial credentials. All payment verification is manual.
6. Data Storage & Security
Your data is stored using Google's infrastructure (Google Sheets, Google Drive, Google Forms) which is secured with industry-standard encryption. Access is restricted to authorized eMind staff only.
While we take all reasonable precautions to protect your data, no online system is 100% secure. Please contact us immediately if you believe your information has been compromised.
7. Your Rights
Access: You can request a copy of the personal information we hold about you.
Correction: You can ask us to correct inaccurate information.
Deletion: You can request deletion of your data, subject to any legal obligations we have to retain it.
To exercise any of these rights, contact us via WhatsApp or email.
8. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Continued use of our website after changes constitutes your acceptance of the updated policy.
9. Contact Us
For any privacy-related questions or requests:
